You can contact our sales department when supplies and / or products do not meet your expectations.
On the packing slip you received the name of our contact to whom you can report your complaints.
If you want to return something or need for repair, you must obtain a RMA number. This enables us to handle your shipment quickly and efficiently.
To request a RMA number goes fastest with an e-mail form that you can fill in here on-line. We will send you the number by e- mail .
You can then send the items to us .
Please mention the RMA number clearly on the delivery note and on the outside of the package.
All complaints , returns and repairs are included in our complaints registration system.
This is intended to gauge the progress of the handling and to prevent recurrence in the future.